Being the boss isn’t as glamorous as it used to be. For a little extra pay, a little extra flexibility and an elusive sense of control, managers take on the stress of being accountable for the performance of the workgroup and leave behind many of the activities that used to create job satisfaction. One of […]
Category: Leadership
What do you put up with?
Chances are that you have at least two or three significant and aggravating people issues that you know you SHOULD do something about and haven’t. A few examples: An employee or peer who complains constantly and is “high maintenance. A manager who is completely lacking in leadership skills and treats his peers and/or employees with […]
Multi-location operations – why performance and profitability varies from store to store
I probably shouldn’t have been thinking about business when I was supposed to be enjoying a meal out with my wife and daughter. We headed down to the closest location of a national italian restaurant chain. Based on previous experiences, it wasn’t my first choice. I should have trusted my gut. The men’s washroom was […]
Finish Strong in 2009 and Set Up for Success in 2010
A new business season is upon us and with it comes some old challenges and some new ones. Here are three action steps to achieve a strong finish in 2009 and set your organization up for a great year in 2010. 1. Get a Recovery and Growth Mindset Now is the time for you and […]
Leaders Don’t Allow Tasks to Take Time Away from People
With business demands and the amount of information increasing, it is tempting for managers to hunker down and spend most of their attention on tasks – dealing with customer/supplier issues, operational issues, answering email, endless meetings and the never ending to-do list. By spending so much time on tasks, the leader tends to spend less […]