Managing Conflict is one of the top internet searches that brings people to our website. Most clients have the topic included in the leadership training we provide to managers, supervisors and team leaders. Many workshop participants associate the word conflict with negative words like arguement, war, battle, disagreement and frustration. Instead we could view conflict […]
Category: Leadership
Leaders Give Hope When Things Seem Hopeless
Leaders are expected to remain proactive and positive in challenging situations. When everyone around you is losing hope, your job is to re-ignite the spark of future success. Hopelessness is one of the worst feelings a human being can feel. At a joint meeting between the Rotary Club of London and the Salvation Army, Major […]
Communicate at the speed of gossip
A client did an experiment. In their food processing plant they measured the time it took for a rumor to spread from the front office to the shipping dock. It took only 20 minutes. In the meantime managers get frustrated when their message takes weeks, months or years to spread throughout their organization. Why People […]
Leadership That Comes Too Late
There’s nothing like a full blown crisis to finally bring out the leadership that was missing in an organization. General Motors is finally having to confront the reality of becoming a smaller company with two profitable divisions and a lot fewer employees and dealers. The CAW and UAW have been humbled into becoming the partners […]