Read, watch, or both: the following is a transcription of the video above. If you’re a front line supervisor or manager, occasionally someone’s going to make some allegations that might turn out to be totally false and inaccurate. How should you, as a leader, respond when somebody levels an accusation about you? First, let’s […]
Category: Manufacturing
Managing Insubordination
Watch, read, or both: the following is a transcription of the video above. Dealing with insubordination is something that you might run into as a front line supervisor, manager, or even as an executive. We’re going to look at what insubordination is, and what you should do about it when you encounter it. Insubordination […]
Why Safety at Amtrak is a Leadership Problem, Not a Compliance Problem
Amtrak experienced another tragic accident on Sunday that resulted in the death of the train engineer and conductor and injured a reported 116 passengers. While the focus was on the absence of Positive Train Control (PTC) which would potentially have brought the train to a halt without intervention by the crew, the issue might […]
How To Provide More Recognition At Work
Read, watch, or both: the text below is a transcript of the video above. You don’t have to go to many management or leadership classes to learn that more positive feedback is something that all leaders should be using to motivate their team and encourage them to hit even more ambitious goals. But why […]
Balancing an Open Door Policy with Respect for Chain of Command
Read, watch, or both: the text below is a transcript of the video above. We’re going to look at the open door policy, the chain of command, and how you respect that. As a front line leader or a senior manager, you want to encourage people to come and talk to you about a variety […]