Read, watch, or both: the following is a transcript of the video above. Accountability means receiving consequences for one’s actions, behaviors, or results. If a team member demonstrates good behaviors and results, front line leaders should offer praise and positive reinforcement. If the results aren’t what they should be, or the pace of work […]
Category: Manufacturing
Dealing With Accusations
Read, watch, or both: the following is a transcription of the video above. If you’re a front line supervisor or manager, occasionally someone’s going to make some allegations that might turn out to be totally false and inaccurate. How should you, as a leader, respond when somebody levels an accusation about you? First, let’s […]
Managing Insubordination
Watch, read, or both: the following is a transcription of the video above. Dealing with insubordination is something that you might run into as a front line supervisor, manager, or even as an executive. We’re going to look at what insubordination is, and what you should do about it when you encounter it. Insubordination […]
Why Safety at Amtrak is a Leadership Problem, Not a Compliance Problem
Amtrak experienced another tragic accident on Sunday that resulted in the death of the train engineer and conductor and injured a reported 116 passengers. While the focus was on the absence of Positive Train Control (PTC) which would potentially have brought the train to a halt without intervention by the crew, the issue might […]
How To Provide More Recognition At Work
Read, watch, or both: the text below is a transcript of the video above. You don’t have to go to many management or leadership classes to learn that more positive feedback is something that all leaders should be using to motivate their team and encourage them to hit even more ambitious goals. But why […]