Should a leader apologize when he or she makes a mistake, or is it a sign of weakness? In the front line leadership course we have two case studies on balancing friendship and leadership. This is a unique situation faced by supervisors and team leaders who have been promoted from within. One case study deals […]
Category: Performance
Employees who feel entitled
What do you do with an employee who thinks she deserves a raise or a promotion but there is one thing holding her back – her attitude? Frequently the entitled employee is in a state of denial. Any attempt to confront and correct the attitude is met with contempt. In her own mind, she thinks […]
Avoid bias as a new boss
Typically a newly transferred manager takes time to review the personnel files of his staff. This manager however did not want to become biased by reading the existing files. We’ll explore more on that below. Should a new manager read the personnel files of her team before sizing up the team for herself? My coaching […]
What is your leadership legacy?
After a number of years of being a manager, supervisor or team leader it can feel as though you have ‘been there and done that.’ With fewer opportunities for promotion, how can you re-energize your enthusiasm for your leadership role? Perhaps it is time to wake up to your higher purpose of being a […]
Independence Day at Work?
With the July 4th Independence Day in the USA and July 1st Canada Day holidays happening in the next week, let’s see what role independence has on employee motivation. This week we celebrate independence in North America. How much independence is there to celebrate in your workplace? A friend sent me the link […]