Delayed Gratification

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Delayed Gratification

A lot of money is made in the “self-help” industry from promising people “quick and easy” ways to achieve success. In fact I challenge you to pick up a business book or “how to” book that doesn’t have the words quick and easy on it. They wouldn’t sell as well with the words “difficult and […]

What Employees Wish Santa Would Bring Them For Christmas

Dear Santa, I have been a good employee all year and wish that you could help my manager bring me the following gifts this season. They would help me become happier and more productive next year. Give me the gift of clear expectations – help my manager become more clear in what he or she […]

Leadership Malpractice

I was teaching a session to front line leaders this past week on how to coach, confront and correct employees when there is a gap between expected behavior and performance and the actual behavior and performance. Understandably, confronting and correcting conversations are not easy on the leader or the employee which can result in procrastination, […]