Last Wednesday (May 5th) was McHappy Day at McDonalds Canadian operations. It is a big fundraiser for Ronald McDonald Houses across Canada. I had the priviledge of working as a volunteer that day for the fifth time. I’m guessing they took a look at my performance reviews from 1983 when I worked at McDonalds […]
Category: Teamwork
Raise or Praise?
I was reflecting back on some pre-training interviews with different organizations in the past two weeks. One theme was common – lack of positive feedback. Of all the leadership tools at the manager’s disposal, positive feedback is one of the least expensive and highest payback actions. Instead of focusing so much attention on what […]
Equal Opposite Reaction
One confusing aspect of leadership is that even with the best of intentions, you might end up creating the exact opposite reaction. I have experienced this many times as a husband-in-training. We’ll examine the most common leadership missteps you might not even realize you are committing. Even well intentioned leaders will create exactly […]
People or Objects?
I had some exciting news last week. The book I co-authored with my father Irwin reached number 8 on the Globe and Mail Business Books Bestseller List. The book is Employees Not Doing What You Expect and has now been published in India, Latin America and Korea. Now we return to our regularly scheduled LeaderFeeder… […]
Destination or Journey?
It was school break week in our area last week. We took a day trip to nearby Niagara Falls. My wife Robin made an interesting observation as we drove. She pointed out that my son Ryan is “destination focused” while my daughter Rebecca is focused more on “the Journey.” The same thing can apply […]