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London Public Workshop

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Enroll your supervisors, managers and team leaders in our two-day front line leadership program

Our next program is being offered in London, Ontario, CA on January 19th & 20th, 2022. Looking for another city? We’re constantly adding cities and dates based on customer demand. Please contact us to inquire about a public workshop in your city.

The #1 choice for HR professionals in front line leadership training in manufacturing, distribution and operations

People don’t quit bad jobs, they quit bad leaders. Your supervisors, managers and team leaders can create a culture that increases retention, engagement and productivity, or they can create a culture of apathy or hostility that drives up turnover and creates more headaches for HR to clean up.

Front line leadership doesn’t come naturally to everyone. Employees promoted from the shop floor into leadership roles often struggle with the transition. That’s where we come in.

Designed for supervisors, managers and team leaders, our two-day trainings front line leadership program:

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    Equips your front line leaders with the skills they need to build a collaborative, cohesive team.

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    Helps you to create a more engaged and motivated workforce.

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    Increases employee retention and reduces turnover.

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    Empowers your organization to achieve its best ever operating results.

Your front line leaders will discover:

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    Expectations of a Front Line Leader

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    Leader’s Vision

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    Leading by Example

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    Leadership Styles

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    Motivating and Engaging Employees

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    Effective Communication

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    Leading Change

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    Correcting Unacceptable Behavior and Performance

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    Accountability, Empowerment and Training

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    Managing Conflict

Leader's Vision

Resources to empower your front line leaders

Your front line leaders leave our training program equipped with the ideas, motivation and tools to succeed.

Guided by an experienced facilitator, our workshops are engaging, relatable and practical including in-class simulations, case studies, role plays, videos and electronic polling!

The variety of teaching methods and the opportunity to learn from colleagues in other companies creates an unforgettable learning experience.

At the end of the workshop each participant receives:

A comprehensive training kit and resources, including

What Great Supervisors Know

A copy of Employees Not Doing What You Expect and What Great Supervisors Know


A personalized graduation certificate


Coaching by e-mail at no extra charge


For in-person workshops, lunch and refreshments are provided for all participants

Training doesn't end after the workshop

Leader Behavior Builder™ System

Leader Behavior Builder™ System

Application and sustainment are essential to get the most from your training investment. Participants will commit to implementing at least two insights from the training session. We will do a 60-second check-in with them by text message once a week for 60-days following the training to document how they have applied the course concepts and the impact on their team. Using our LeaderLytics™ dashboard, we will share those results with you so you can see a return on your training investment.

Coaching Conversation

Coaching Conversation

Participants will share with their manager the key insights gained from the training, their leadership strengths assessment, their vision for their department and how they are planning to apply the training back on the job.

Logistics for online training

  • Training materials are shipped to you before the first training session.
  • Online sessions are delivered using Zoom – we provide a tutorial to help the participant navigate the system.
  • For the best learning experience, each person should have their own computer (laptop, desktop or Tablet) and headset.
  • Training Sessions run from 10 AM to 2 PM ET once a week for four weeks.
  • A graduation certificate is provided and distributed once the requirements are met.

Logistics for in-person training

  • The training day is from 9AM to 4:30PM each day
  • Accommodation is available at or near the training site
  • Dress code is casual (Denim may be restricted in certain venues)
  • Morning, afternoon and lunch breaks with refreshments are provided


(CAD $1,499 plus HST)

Each for 1 or 2 participants


(CAD $1,349 plus HST)

Each for 3 or more participants from the same company, regardless of location. If participants are attending in different cities, contact us to register and receive your discounted rate.

Once enrolled refunds are not permitted, however substitutions are welcome.

For groups of 10 or more supervisors consider having the training delivered onsite or online exclusively for your team.

Click here to find out more about our onsite front line leadership training.

Three easy ways to enroll your supervisors, managers and team leaders in our two-day front line leadership program