Does emotion trump logic, or does logic trump emotion? If one of your team members is upset, frustrated, and emotional, should you talk to them rationally and logically? Even the most logical people tend to be more emotional than they would like to admit. You can make more of an emotional impact on your team […]
Tag: Communication
Implement Your Resolutions
How do you put your leadership resolutions into action? Do you know which leadership lessons will help you make lasting change in your team? The reality is most people have ideas and aspirations, but they never build up enough traction to actually get started. They end up tossing their ideas aside before they even have […]
Explore Your Options
Do you know why you should consider your options? You don’t want to narrow down your choices too quickly when solving problems or making decisions. My dad always told me when I was buying something, I needed to look at two or three different options. He was coaching me on how to become a […]
Resolve Team Conflict
When you approach employees who are in the middle of a heated argument, how do you help resolve the conflict? Use these four questions to help discover what the source of the conflict is and some possible solutions: 1. “What caused the disagreement?” Most conflicts don’t emerge instantly. They have probably been brewing hard feelings […]
Resolve Team Conflict
When you approach employees who are in the middle of a heated argument, how do you help resolve the conflict? Use these four questions to help discover what the source of the conflict is and some possible solutions: 1. “What caused the disagreement?” Most conflicts don’t emerge instantly. They have probably been brewing hard feelings over […]