Dealing with negative and complaining employees is one of the top frustrations that leaders face. How can you, as a leader, combat the negativity and complaining that you hear from your team? Remember that people who are negative don’t think of themselves as being negative. They just think they’re being conversational or perhaps doing you […]
Tag: Communication
How To Deal With Cutbacks
How do you deal with a cutback in labor in your department, or when things start to soften business-wise? As a leader, how you react and handle a workforce reduction will influence the morale and performance of your team. Good news, productivity is up. Your company has found a better way to achieve more with […]
Curiosity & Experimentation Mindset
How can you, as a front line leader, develop a mindset of curiosity and experimentation? Do you think in terms of curiousness and experimentation, or do you tend to be rigid and narrow in your thinking? One of the expressions I like is, “be curious, not furious” because being curious opens one up to […]
Cooling Off Heated Conflicts
How do you as a front line leader, cool people down when they’re having an emotional or heated argument? Sometimes front line leaders struggle with knowing how to deal with two employees or team members who are having a heated argument. Being in a hot work environment, where people are working long hours and doing […]
Cooling Off Heated Conflicts
How do you as a front line leader, cool people down when they’re having an emotional or heated argument? Sometimes front line leaders struggle with knowing how to deal with two employees or team members who are having a heated argument. Being in a hot work environment, where people are working long hours and […]