Who should own continuous improvement? To begin, let’s examine a different question. Who owns your health? The doctor, or you? In reality, it is your health. You have to take primary responsibility for it, even if your doctor is your consultant or advisor to help you when your health is not as good. In […]
Tag: “continuous improvement”
How Should Leaders Apologize?
How should leaders apologize? In a recent Leader Feeder episode, I discussed that one of the first steps to rebuild trust is to offer a sincere apology. A recent study revealed helpful suggestions on the difference between an ineffective and effective apology. Whether you watch a politician, an actor or a business executive apologize, there […]
How Should Leaders Apologize?
How should leaders apologize? In a recent Leader Feeder episode, I discussed that one of the first steps to rebuild trust is to offer a sincere apology. A recent study revealed helpful suggestions on the difference between an ineffective and effective apology. Whether you watch a politician, an actor or a business executive apologize, […]
Your Leadership Journey
Your leadership journey consists of three phases that you need to know about. Let’s look at the three phases that you go through as a leader. The first phase is called the “new leader phase.” The second phase is “I-got-this” phase. And the third and final phase is called the “leadership legacy” phase. New Leader […]
Rebuilding Broken Trust
Rebuilding broken trust is essential in order for your team to be motivated to follow your example. If your team can’t trust you, they won’t be motivated to do what you need them to do. Trust will break down when you, as the leader, promise something to a member of your team, and then can’t […]