We can start by taking a look at the confidence levels of the front line leaders responsible for interacting with most of the people in your organization.
Tag: Driver Leadership
What is the importance of on-the-job training for front line leaders? How do we break down such a concept? First, we must understand the importance of on-the-job training and how to use it to develop the competencies and confidence needed in front line workers.
Could the rising number of HR complaints be tied to a lack of leadership training?