I recently sat down with Ask BBB hosts Jim Swan and Linda Smith to talk business, books and more. The following is a transcript of our interview: Greg Schinkel So here we are, taping the BBB course radio segment, with Jim Swan and Linda Smith from the BBB. Jim Swan I’m Jim Swan. Greg Schinkel […]
Tag: “front line leader”
Developing a Vision for Your Team
Read, watch, or both: the following is a transcript of the video above. Some people say the job of a front line leader is pretty easy — as long as you have all your team members report for work with the necessary skills, your machines, and equipment work properly, your raw materials are good and […]
Are you really listening?
If you are like me, your ability to listen fluctuates from being an excellent and attentive listener to being distracted and disinterested. And most of the time, we aren’t fooling anyone – they can tell if we are really listening. I’ve also noticed in myself, that my listening skills tend to fluctuate depending on my […]
Dealing with Unacceptable Employee Behaviors
Fortunately the majority of employees are motivated, pleasant and productive. Unfortunately, the small number of employees with attitude, behavior and performance problems can disproportionately and negatively impact the front line supervisor/manager. Should you accept or correct unacceptable behaviors? Dealing with difficult employee behaviors is a challenge for most supervisors and managers. Unlike a tangible performance […]
Internal competition: Motivator or Demotivator?
Internal competition – motivator or demotivator? Managers typically are more competitive than average employees. So it’s natural for managers to want to create a competitive spirit between employees, shifts, divisions and locations. And some employees respond really well to this competition. It can even get carried away to include gaming the system to […]