Turnover at the top

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Turnover at the top

One supervisor was counting up the number of plant managers he had seen come and go during the past five years. There were seven different people at the top, each with their own agenda. So it shouldn’t come as any surprise that employees might roll their eyes at yet another imperative change coming from a […]

Leaders need to clarify what employees are trying to say

Even when the leader is trained to be a more effective communicator, it is quite possible that the leader’s frustration with employees might derail any improvement in communication skills. Without training everyone on how to be a better communicator, the leader can take some steps to help ensure that employees get their point across. We’ll […]

What about the followers?

Over a coffee with a colleague, she shared with me an interesting trend emerging in followership. For decades, most training and development has been focused on executives, managers and front line supervisors with the justification that improvements made at those higher levels will be reflected in the behavior and results of the staff at the […]

Leadership overrated?

In the past ten years, we’ve been systematically replacing words like manager and supervisor with leader. Everyone attends “Leadership” training instead of “Management” training. Are we putting too much emphasis on leadership and not enough on management? We’ll explore more on that below. Now is your opportunity to download your complimentary copy of the What […]