How can you ensure that your instructions are clearly understood?
How can you ensure that your instructions are clearly understood? We are going to look at the confusion that you can sow in your team when you give unclear instructions. In our Front Line Leadership Program, in the communications module, we do a little activity that I am going to recommend you try. Communication Exercise […]
Most organizations have an element of sludge. These are the processes and procedures that bog people down, like trying to walk through quicksand.