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On the same day as Wiarton Willie, Punxsutawney Phil and five of their marmot-meterologist cousins in North American come out to predict how much more winter we’ll have, many managers keep emerging from their holes to see how much more economic winter we’ll have left. Typically if its clear and sunny, the groundhog sees its […]

Organizations are successful when they have employees who get things done instead of just talking about what needs to be done. There are many more people who are ready to either tell you what’s going on or what’s wrong or what needs to get done – there are far fewer people who will actually get […]

Sometimes we want to do the right thing and yet we get the opposite to what we wanted. Lets call it the law of unintended consequences: Every well-intended action could create exactly the opposite reaction. Let’s look at some leadership actions that can create a consequence that was unintended. Using an All Star Team to […]

We learn best from experience. Even though the school of hard knocks is time consuming and expensive, no amount of management training can completely prepare you for what you will experience as a manager. On your leadership journey, seek out and savour these valuable lessons: Enjoying Success and Experiencing Failure While most of us prefer […]

Now that 2008 is behind us, its time to get back to work and make 2009 better than ever. There are two areas that you can generate breakthrough results in 2009: 1. Customers In a difficult business environment, customers are very fragile and need to have good reasons to part with their money. They still […]

As the holidays approach, many of us are going to spend more time than usual with family members. And while most of that time is going to be filled with joy, it’s possible that some family members might get on our nerves, so here are some ideas to keep conflicts to a minimum. Aggravation comes […]

Employees often take their cues from what the manager or supervisor pays attention to. Although bosses and parents might want employees and kids to “Do as I say, Not as I do” the reality is that employees are often paying attention to what their boss does, more so than what he or she says. We […]

Some managers are too tough – they demand results and don’t care how employees feel. Initially, the tough manager sees results rise, however as time goes on, employees get demotivated and leave the organization. Results then start to decline and the tough boss gets even more demanding and a spiral begins that either costs the […]

Take the hassle out of performance reviews by utilizing SpriggHR online Performance Management software. Automating your performance management system ensures that management and employees participate in a review process that is fair, equitable, and consistent. Created with ease of use and practicality in mind, Sprigg lets your organization manage your employee talent efficiently. Take a […]

During pilot training I had to practice instrument flying. The most difficult part of flying while only looking at your instruments is that your brain plays tricks on you. It makes you think you are in a banked turn even though you are level. If you follow your instincts, you are tempted to bank the […]