When you ask employees for their feedback through an engagement survey, you’re creating a set of expectations that things are going to change. However, HR and management can sometimes end up overpromising and under delivering, only to look back six months later and say, “Wow, we really didn’t accomplish a lot since we got […]
Category: Communication
The Good Thing About Incompetence
Did you know that being conscious and transparent about incompetence can be a good thing? Most of us don’t like to be told that we’re incompetent. And in many cases, people tend to get defensive instead of admitting that they don’t know something. But it can be very helpful to admit when you don’t […]
Avoid These Disciplinary Mistakes
Are you making these disciplinary mistakes? If so, you may be creating a worse situation with your employees. Correcting unacceptable behavior and performance is a part of a leader’s responsibilities. But as a leader, when you don’t do it well, you’ll end up more frustrated than before you started. So, let’s take a look […]
How Leaders Get Fired: Not Engaging With Their Team
The results are disastrous when a team leader stops engaging with his or her team. Some leaders mistakenly think that their job is to stay in their office and avoid interacting with their team, and communicate only by email. That is a recipe for disaster. I remember one leader who I was asked to coach. He rarely […]
Stop Losing Employees: Create a Sense of Hope
Want to stop losing employees? Consider creating a positive “hope slope” in your department. Employees don’t make the decision to leave your company, or stay, based on whether the environment is terrible or awesome. They make the decision based on whether things are getting better or getting worse. Your job as the leader is to give employees hope that […]