Multi-location operations – why performance and profitability varies from store to store

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Multi-location operations – why performance and profitability varies from store to store

I probably shouldn’t have been thinking about business when I was supposed to be enjoying a meal out with my wife and daughter. We headed down to the closest location of a national italian restaurant chain. Based on previous experiences, it wasn’t my first choice. I should have trusted my gut. The men’s washroom was […]

Leaders Don’t Allow Tasks to Take Time Away from People

With business demands and the amount of information increasing, it is tempting for managers to hunker down and spend most of their attention on tasks – dealing with customer/supplier issues, operational issues, answering email, endless meetings and the never ending to-do list. By spending so much time on tasks, the leader tends to spend less […]

New Audio Program Helps You Get Buy-in to Your Great Ideas

Have you experienced the situation where you think you have been clear in communicating what you want and need, only to be disappointed and frustrated when others do not buy in enthusiastically? Even the most thought-out, logical arguments might create unexpected resistance. That’s exactly why Dr. Peter DeShane and I collaborated to create a brand […]

How to Make a Living From Your Speaking Talent

Comedian Jerry Sienfeld quipped that people fear public speaking more than they fear death; so at a funeral they would prefer to be in the casket instead of delivering the eulogy. Toastmasters has been helping people learn how to get comfortable speaking in front of others and get proficient at the art of public speaking. […]

Leaders Give Hope When Things Seem Hopeless

Leaders are expected to remain proactive and positive in challenging situations. When everyone around you is losing hope, your job is to re-ignite the spark of future success. Hopelessness is one of the worst feelings a human being can feel. At a joint meeting between the Rotary Club of London and the Salvation Army, Major […]