How do you, as the leader, get people to do the less desirable jobs on your team? Inevitably, there are some jobs employees prefer not to do. It’s important you rotate employees through those less desirable jobs so it doesn’t create favoritism or reverse favoritism punishment. How can you reduce the resistance? Give them […]
Category: Leadership
Dealing With Dominant Personalities
How can you as a front line supervisor deal with dominant personalities on your team? There are two types of defensiveness people use to protect themselves. Passive defensive, and aggressive defensive. We’re not going to focus on passive defensive, which simply means the person protects themself by laying low and following the rules and […]
Can Conflict Be Beneficial?
How can conflict increase performance? It shouldn’t be a surprise to hear that conflict is usually viewed in a negative way. After all, it can either be destructive or it could create breakthroughs in a positive way. Remember conflict is totally natural and normal at work. There will be disagreements over methods or goals, […]
The Secret to Team Problem Solving
How can you as a front line leader help teams solve problems better and unlock greater potential in your team? In our training, we use interactive survival simulations, and it’s fair to say the teams that participate in the training don’t always do as well as they would like. Let’s look at some of […]
Master Disciplinary Talks
How can you as a supervisor become more confident during a disciplinary talk? One of the least favorite parts of being a supervisor is having a disciplinary talk with an employee who has either broken the rules or had an unacceptable performance. There are several reasons why leaders don’t look forward to these talks. […]