Let’s look at praise: how to see it and how to say it. Every leadership program, including ours, will tell you that positive reinforcement is a good thing. It helps motivate your team and builds on the good things happening in your department. The question for you is how many good things are happening […]
Category: Leadership
Create a Thriving Subculture
Even if the rest of your organization has somewhat of a dysfunctional culture, your own department’s subculture can thrive. Think about the various departments in your organization. Would you say that all of them have the same culture? Or does each department, shift, or location have its own unique subculture? Most people report that […]
Creating a Safety Culture
If you’re a leader in a production or operations role, safety should be your top priority. When leaders emphasize safety, workers know that management cares about them. What is it that motivates unsafe or risky behavior? Usually it involves the worker deciding that productivity and shortcuts will save time, and they think that […]
Is it Skill or Will?
Is it a matter of skill or is it will? That’s the question you need to ask yourself when a team member isn’t meeting your expectations as a leader. Knowing whether the gap in performance is a skill issue or a motivation problem helps you gain the clarity you need to create the most effective […]
Leaders: Document Observations and Issues
There are two main reasons that leaders should document observations, questions and issues: Provide back up for any disciplinary actions. Ensure employee questions and issues get addressed and closed out. It isn’t uncommon for supervisors to rush to the HR department with an employee issue and want to provide disciplinary action only to discover […]