3 Destructive Things Leaders Say and Shouldn’t

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3 Destructive Things Leaders Say and Shouldn’t

3 Destructive Things Leaders Say and Shouldn’t

In more than 25 years working with organizations, we’ve seen and heard lots of… ahem… questionable behavior. There are three cringeworthy phrases that say a lot about a leader’s attitude towards his or her people and contribute to a lack of engagement. Destructive Phrase Number 1: We Don’t Pay You to Think How insulting is […]

3 Steps to Create Career Progression When Promotions Are Scarce

3 Steps to Create Career Progression When Promotions Are Scarce

In today’s flatter organizations, promotions are scarce and yet younger workers want continuous career progression. (See our recent post on Decoding the Mysteries of Managing Millennials.) Whether your role is more senior in the organization, or you are a front line supervisor or team leader, there are a few simple steps you can take to […]

5 Reasons a Simple Notebook is a Supervisor’s Most Valuable Tool

5 Reasons a Simple Notebook is a Supervisor’s Most Valuable Tool Front Line Leadership Training

Front line supervisors, managers and team leaders can have a positive impact on their success if they use a simple pocket sized notebook as part of their daily management routine. The most obvious use of the notebook will be to document issues that support progressive discipline but that’s only the beginning. Can the simple notebook […]

Joy, Peace, Hope and yes, even Love at Work

Joy, Peace, Hope and yes, even Love at Work

Lately I’ve been more aware of the various stresses and worries that lurk just below the surface of many of my colleagues, clients and friends. Whether it is the stresses of work, illnesses of loved ones or personal health challenges, many of the people around you are likely facing similar concerns and you can make […]

Three Leadership Lapses When You’re Too Busy

Three Leadership Lapses When You’re Too Busy

Slow Down in These Three Areas to Grow Fast Busy clients tell me the same thing, “We are having more ‘good kind’ of problems,” – the kind that come with increased volume, expansion of capacity and new initiatives. As you lay out your ambitious plans for 2016 remember these three specific leadership actions that will […]