I was reflecting back on some pre-training interviews with different organizations in the past two weeks. One theme was common – lack of positive feedback. Of all the leadership tools at the manager’s disposal, positive feedback is one of the least expensive and highest payback actions. Instead of focusing so much attention on what […]
Category: Performance
People or Objects?
I had some exciting news last week. The book I co-authored with my father Irwin reached number 8 on the Globe and Mail Business Books Bestseller List. The book is Employees Not Doing What You Expect and has now been published in India, Latin America and Korea. Now we return to our regularly scheduled LeaderFeeder… […]
Limitations of the Golden Rule
Why aren’t other people be as dedicated and motivated as you are to work hard and get great results? And, if you practice the Golden Rule (Treat others as you would like to be treated), why does that only work with some people and not others? In our recent Front Line Leadership course, when asked […]
The Perfect Leader?
Have you ever had a perfect boss? Is it even possible to be a perfect manager? A participant in one of the workshops I was teaching last week approached me with a concern because his leadership profile showed a high score in Perfection. Perfectionists, in the extreme, have such high personal standards that they […]
No time to lead
Last week I had the opportunity to spend a few hours with a manager in advance of some leadership training that kicks off this week. We were discussing how his management job had changed over the years. More automation, more communication, more regulations and fewer staff on the team to get the work done. […]