Why is it that many change initiatives are more stressful, time consuming and ineffective than they should be? Successful change requires the leader to engage the Head, the Heart and the Feet of employees in order to achieve lasting, significant change. A great book that discusses this topic in an entertaining and informative way is […]
Category: Teamwork
Limitations of the Golden Rule
Why aren’t other people be as dedicated and motivated as you are to work hard and get great results? And, if you practice the Golden Rule (Treat others as you would like to be treated), why does that only work with some people and not others? In our recent Front Line Leadership course, when asked […]
Dealing with abrasive personalities
Typically when we think of abrasive personalities we are talking about aggressive people who seem to have no filter on either what they say or how they say it. In some cases the abrasive person might be a no-nonsense straight-shooter who is perceived as abrasive but is actually constructive in an overly passive work environment. Let’s deal […]
What Employees Wish Santa Would Bring Them For Christmas
Dear Santa, I have been a good employee all year and wish that you could help my manager bring me the following gifts this season. They would help me become happier and more productive next year. Give me the gift of clear expectations – help my manager become more clear in what he or she […]
Don’t Blame the Customer
I had the pleasure of attending a social event connected to a convention I was attending in Calgary. The organizers had planned an entertainment-packed evening at a “cowboy ranch” with gun slinging cowboys, a comedian, a live auction, and for those who were brave enough, a mechanical bull. All the proceeds were to go to […]