I was reflecting back on some pre-training interviews with different organizations in the past two weeks. One theme was common – lack of positive feedback. Of all the leadership tools at the manager’s disposal, positive feedback is one of the least expensive and highest payback actions. Instead of focusing so much attention on what […]
Category: Top Performance
People or Objects?
I had some exciting news last week. The book I co-authored with my father Irwin reached number 8 on the Globe and Mail Business Books Bestseller List. The book is Employees Not Doing What You Expect and has now been published in India, Latin America and Korea. Now we return to our regularly scheduled LeaderFeeder… […]
Productivity Crisis?
The news media has been reporting that Canadian productivity gains are embarrassingly low. Instead of viewing this as abstract information that is irrelevant to you, why not take up the challenge to boost productivity. You may not have a choice anyway. The Conference Board of Canada predicts that by 2031, only 23 workers will be […]
No time to lead
Last week I had the opportunity to spend a few hours with a manager in advance of some leadership training that kicks off this week. We were discussing how his management job had changed over the years. More automation, more communication, more regulations and fewer staff on the team to get the work done. […]
Culture of Curiosity
This past week I had the opportunity to read Malcolm Gladwell’s latest book What The Dog Saw. Gladwell wrote the best sellers Tipping Point, Blink and Outliers. What I like most about Gladwell’s books is that they are fueled by a curiosity about things that most of us don’t think twice about. In What […]