Whenever we teach our Front Line Leadership program for supervisors and managers, inevitably we get approached by a frustrated participant who has an employee with a seemingly bizarre behavior that seems to defy logic. The key indicator that there is a dysfunctional behavior is a persistent or out of the ordinary reaction that doesn’t fit […]
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Dealing with Unacceptable Employee Behaviors
Fortunately the majority of employees are motivated, pleasant and productive. Unfortunately, the small number of employees with attitude, behavior and performance problems can disproportionately and negatively impact the front line supervisor/manager. Should you accept or correct unacceptable behaviors? Dealing with difficult employee behaviors is a challenge for most supervisors and managers. Unlike a tangible performance […]
From Doer to Leader
When a great employee becomes a team leader, supervisor or manager, the transition isn’t always smooth. This week we examine some of the challenges and advice for moving from doer to leader. Great workers can become mediocre leaders if they don’t acknowledge that some of the characteristics of being a great worker can work […]
Selling my car 2005 Buick Allure CX
I decided to buy a new vehicle and am selling my 2005 Buick Allure CX. It has 153,000 km (mostly highway) from all the driving I do to and from client meetings and training sessions. I’ve kept the car well maintained and just had it professionally detailed so it is extra clean. Included are two […]
People or Objects?
I had some exciting news last week. The book I co-authored with my father Irwin reached number 8 on the Globe and Mail Business Books Bestseller List. The book is Employees Not Doing What You Expect and has now been published in India, Latin America and Korea. Now we return to our regularly scheduled LeaderFeeder… […]