Are you an ambassador? As a front-line leader, your role is to be an ambassador. You need to take management’s initiatives and points of view and transmit that to your team. You also need to take any issues, suggestions, and ideas from your team and lift them up and transmit them to managers. How can […]
Podcast: Leader Feeder
When you hear that something is a no-brainer, does that mean it really is a no-brainer? Often, there are things that you think will be easy to implement as a leader, and they turn out to be far more challenging than you thought. Keep a radar out for certain phrases when implementing these changes. When […]
How accountable is your team? Do they act like owners or renters? Many people likely treat stuff that you rent just as well as stuff that they own, however, there are many situations where the opposite is true. Think about rental cars, for example, people are more likely to treat a rental car worse than […]
Should you strive to be the perfect leader? One question that we ask in our Frontline Leadership class is, “If you think back to all the leaders for whom you have worked, what percentage of them were good leaders and what percentage were not good?” Usually, it turns out to be a coin toss, you […]
What’s the difference between being driven and being abrasive? You have likely met people who are very ambitious, and you may be one of them. However, there is a fine line between being driven and being abrasive. If you end up crossing this line from being passionate and driven to being abrasive, it prevents people […]