Dealing With Accusations

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Dealing With Accusations

If you’re a front line supervisor or manager, occasionally someone’s going to make some allegations that might turn out to be totally false and inaccurate. How should you, as a leader, respond when somebody levels an accusation about you? First, let’s understand that the reason why somebody would fabricate something to harm your reputation as […]

Managing Insubordination

Dealing with insubordination is something that you might run into as a front line supervisor, manager, or even as an executive. We’re going to look at what insubordination is, and what you should do about it when you encounter it. Insubordination can be defined in two different ways: one is a work refusal. You ask […]

Why Safety at Amtrak is a Leadership Problem, Not a Compliance Problem

Amtrak experienced another tragic accident on Sunday that resulted in the death of the train engineer and conductor and injured a reported 116 passengers. While the focus was on the absence of Positive Train Control (PTC) which would potentially have brought the train to a halt without intervention by the crew, the issue might be […]