Have you ever thought about how many of your policies and procedures exist because a few people broke the rules? In a similar way we all have to endure travel headaches because of the actions of a few individuals. Some policies, procedures and regulations are helpful in establishing expectations. Sometimes we go too far and […]
Tag: “employee morale”
What about the followers?
Over a coffee with a colleague, she shared with me an interesting trend emerging in followership. For decades, most training and development has been focused on executives, managers and front line supervisors with the justification that improvements made at those higher levels will be reflected in the behavior and results of the staff at the […]
Done learning?
It’s amazing how Labor Day seems to be like New Year’s Day for business. And as the kids head back to school, it’s time to reflect on whether you and your team need to sharpen your skill sets for what lies ahead. I’m pleased to give you a sneak peek at my latest book […]
Massacre of Morale: How to Diagnose and Repair a Rapid Decline in Morale and Attitude
It caught me by surprise to see a dramatic change in morale and attitude with a client I have worked with on a number of occasions. When I last met with them in early 2008, everything was very positive and productive. Then, just recently I came back in to do a refresher session and was […]