The results are disastrous when a team leader stops engaging with his or her team. Some leaders mistakenly think that their job is to stay in their office and avoid interacting with their team, and communicate only by email. That is a recipe for disaster. I remember one leader who I was asked to coach. He rarely interacted […]
Tag: “employee satisfaction”
Stop Complaining About the Other Shift
Does your team complain about how the other shift leaves your department in terms of messiness, low inventory or lack of supplies? In this leader feeder, we’re going to learn why you should stop complaining about the other shift. When the employees on your shift complain about the previous one, do you join in on that complaining? It […]
Successful Shift Startup Meetings
You, as a front line leader, need to know how to conduct successful shift startup meetings to start your team’s day off right. Many leaders will conduct a short, five-minute meeting to start the shift. Sometimes it’s called a toolbox meeting or a tailboard meeting. It’s designed to be a standup gathering of your […]
Create a Thriving Subculture
Even if the rest of your organization has somewhat of a dysfunctional culture, your own department’s subculture can thrive. Think about the various departments in your organization. Would you say that all of them have the same culture? Or does each department, shift, or location have its own unique subculture? Most people report that […]
Creating a Safety Culture
If you’re a leader in a production or operations role, safety should be your top priority. When leaders emphasize safety, workers know that management cares about them. What is it that motivates unsafe or risky behavior? Usually it involves the worker deciding that productivity and shortcuts will save time, and they think that […]