Words can be interpreted differently by different people, so it’s important as a leader to avoid communication confusion. Leaders who use vague words can be easily misinterpreted. Here are just a few examples: “That employee is always late.” “Sometimes the machine is down.” “We almost never have an issue with that supplier.” The problem […]
Tag: “front line leader”
Leaders: Document Observations and Issues
There are two main reasons that leaders should document observations, questions and issues: Provide back up for any disciplinary actions. Ensure employee questions and issues get addressed and closed out. It isn’t uncommon for supervisors to rush to the HR department with an employee issue and want to provide disciplinary action only to discover that […]
Creating a Sense of Urgency
It isn’t unusual for leaders to complain that their team members are lazy, work harder at avoiding work than actually doing the work, and have no sense of urgency when it comes to completing tasks. The pace of work in any environment is important because the more you can produce, the better the results. So, […]
Creating a Sense of Urgency
It isn’t unusual for leaders to complain that their team members are lazy, work harder at avoiding work than actually doing the work, and have no sense of urgency when it comes to completing tasks. The pace of work in any environment is important because the more you can produce, the better the results. […]
Creating a High-Performance Team
A fragmented team rarely creates results. So, how exactly can you create a strong sense of teamwork and collaboration in your team? In one of our workshops, we have people take two minutes to brainstorm all the items they can think of that have a certain attribute or characteristic. We find that people will […]