Fortunately the majority of employees are motivated, pleasant and productive. Unfortunately, the small number of employees with attitude, behavior and performance problems can disproportionately and negatively impact the front line supervisor/manager. Should you accept or correct unacceptable behaviors? Dealing with difficult employee behaviors is a challenge for most supervisors and managers. Unlike a tangible performance […]
Tag: great leadership
Hiding behind your keyboard?
For all the productivity improvements technology has brought us, there is a dark side and it is impacting employee engagement and management effectiveness. I’m talking about the tendency to send emails instead of going and talking to people. In extreme cases it might even be to the person in the office or cubical next door. […]
Done learning?
It’s amazing how Labor Day seems to be like New Year’s Day for business. And as the kids head back to school, it’s time to reflect on whether you and your team need to sharpen your skill sets for what lies ahead. I’m pleased to give you a sneak peek at my latest book […]
What is your leadership legacy?
After a number of years of being a manager, supervisor or team leader it can feel as though you have ‘been there and done that.’ With fewer opportunities for promotion, how can you re-energize your enthusiasm for your leadership role? Perhaps it is time to wake up to your higher purpose of being a […]
How Ego Blocks Engagement
Having just wrapped up two more Front Line Leadership programs, it never ceases to amaze me the amount of potential in the leaders taking the course. One of the requirements of graduation is for each participant to document how they have applied elements of the course and the impact it has on their department. […]