When you approach employees who are in the middle of a heated argument, how do you help resolve the conflict? Use these four questions to help discover what the source of the conflict is and some possible solutions: 1. “What caused the disagreement?” Most conflicts don’t emerge instantly. They have probably been brewing hard feelings […]
Tag: Management
Resolve Team Conflict
When you approach employees who are in the middle of a heated argument, how do you help resolve the conflict? Use these four questions to help discover what the source of the conflict is and some possible solutions: 1. “What caused the disagreement?” Most conflicts don’t emerge instantly. They have probably been brewing hard feelings over […]
Get More Respect From Your Team
As a leader, you must show respect to earn respect. Here are three tips to earn respect from your team by showing them respect: The first tip is to acknowledge people. When it comes to being snubbed, people are more sensitive than you might think. Something as simple as not acknowledging someone in the workplace […]
Get More Respect From Your Team
As a leader, you must show respect to earn respect. Here are three tips to earn respect from your team by showing them respect: The first tip is to acknowledge people. When it comes to being snubbed, people are more sensitive than you might think. Something as simple as not acknowledging someone in the […]
Keep Optimism Realistic
Why should you, the leader, be realistically optimistic? Being realistically optimistic is different from being “Pollyanna optimistic”—where you make promises you can’t keep. Admiral James Stockdale, in his book about the Vietnam War, had this great quote: “You must never confuse faith that you will prevail in the end, which you can never afford […]