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A Supervisor’s Most Valuable Tool

A Supervisor’s Most Valuable Tool

Front line supervisors, managers and team leaders can have a positive impact on their success if they use one simple tool as part of their daily management routine: a pocket-sized notebook. The most obvious use of this notebook will be to document issues that support progressive discipline but that’s only the beginning. Can a simple […]

Words Leaders Should Never Say

Words Leaders Should Never Say leader yelling at worker

 What are the words that leaders should never say? Let’s look at some of the things that leaders say that they absolutely should not say. Leaders might say things that cause permanent relationship damage in their team or in their relationship with their colleagues or even with their boss. When we teach communication, words […]

Build On Positives

Build On Positives positive leadership

 Why should leaders focus on building on positives instead of focusing on negatives? There is a lot of power in building on positives instead of negatives. There are two questions you can ask yourself and your work group that will help unlock extra motivation and future success. Question number one is: “What is going […]