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I’m hoping that many listeners have had the pleasure of working for a really great manager or supervisor sometime in their career. We can learn alot from the good manager’s we have worked for.As you are reading this segment I want you to think back to the best boss you ever had and why they […]

An effective leader is a person who is approachable. You want your employees to feel comfortable coming and talking to you so that you can keep the channels of communication open. A lot of people have the image of a strong leader being an island unto themselves: tough as nails and someone to be feared. That […]

Many managers don’t realize that they make their job harder than it needs to be. Here are a few ways they do that and what to do instead. 1. Give more work to good employees and give poor performers a free ride – It is easy for a manager to take advantage of the employees […]

I want to begin with an observation about how people seem to be unable to receive praise for a job well done – I want people to get better at receiving thanks and praise with grace – if someone offers you a compliment, rather than making light of it, or deflecting the praise – say […]

We love it when listeners send us a question or issue – and I was happy to respond with specifics directly to the listener – and I thought this issue would be of interest to many other listeners… The question is – Is it a good idea to have an employee of the month recognition […]

Q: Do teams help make better decisions or would people be better off working on their own? A: To make effective decisions you need to things – you need high quality information and you need a high level of acceptance so that people accept the good idea when someone contributes it. What that means is […]

Usually we focus our topics on the supervisors and managers and today I think we should celebrate the people who make things happen every day. Sometimes we talk about challenging or difficult employees – fortunately most employees are helpful and productive and want to do the best job possible. For all they do, this Bud’s […]

Although I don’t want to rush the end of summer, with Labour Day weekend approaching, kids will be going back to school, and managers can take advantage of this tendency for themselves and their staff. In fact fall is our busiest season in the training business. For many businesses summer is a slower time and […]

As parents we want the best for our children and I thought people would have an interest in grooming their children for future leadership. Q: Are people born leaders or are they groomed? A: The answer is a little of both. We are born with certain attributes and personality characteristics which give us a better […]

Things that business owners should not delegate. At the end of the interview I am announcing a no charge teleseminar for AM800 listeners on August 29th at 8 PM. Most of the time I encourage business owners and managers to delegate as much as possible to the people who report to them. I came across […]