Two of the most important ingredients in any relationship are trust and respect. When a leader loses the trust and respect of his or her workgroup, it will cause morale and attitude to decline and negatively impact your organization’s results. In his book The Speed of Trust, Stephen M. R. Covey defines trust as being […]
Category: Communication
How to be Consistent with your Fellow Leaders
Read, watch or both: The following is a transcript of the video above. When leaders aren’t consistent with one another, it can have a negative impact on team morale, the company’s performance and on fellow leaders. The most frequent areas of inconsistency are the enforcement of company rules, policies and procedures and the way the […]
How to Solve Problems as a Team
Watch, read or both: the following is a transcription of the video above. Getting your team to help solve problems together tends to yield better solutions and greater buy-in when it comes to implementing those solutions. In some of our leadership modules, we have used a survival simulation where leaders can experience, in real time, […]
3 Things You Can Do To Be A Better Listener
Read, watch, or both: the following is a transcription of the video above. Most good listeners work hard at listening. It might come easier for some people than others, but you can develop your listening skills. When you become a better listener, you’ll notice that your relationships improve, performance increases and your own ability to persuade […]
How to Avoid Causing Emotional Injury to Others
It’s always present and mostly sitting in the background, it’s is the evidence that emotion significantly overrides logic. Employees often share situations where they felt disrespected or belittled and those situations impacted their ability to trust others. Some of those emotional injuries and scars were from personal experiences at home as a child and others […]