As a leader, is it better to be hands on or hands off with your workgroup? As with many leadership questions, there isn’t always a clear answer between one or the other. One of our clients had us develop their front line leaders because their tendency was to grab a wrench and solve all […]
Category: Growth
Combating Entitlement
In this edition of Leader Feeder, let’s look at how you can combat a culture of entitlement. What is entitlement? Entitlement can be defined as thinking you deserve something, without having to actually work for it. Working for something (and achieving it) creates a sense of satisfaction; there’s nothing quite like the feeling of […]
Handling Turnover and Retention
Let’s discuss how you, as the front line leader, influence the turnover and retention in your department. Turnover is very expensive for leaders and organizations. You need employees to want to come to your place of business to work. You also need them to stay with you, so you can train them and help […]
New Manager, New Department
Read, watch, or both: the following is a transcript of the above video. We’re going to look at the challenges when managers are assigned to new or different locations, departments or divisions inside your company, what’s good about it, and how to approach making changes. If you’re reassigned as a manager to a different department, […]
To Promote From Within, or Not: That is the Question
Read, watch, or both: the following is a transcript of the video above. Promoting from within is still a good idea, despite many of the pitfalls involved. Most of the people in our training classes report being promoted from within. There are several advantages that come along with it. For instance, they know the […]