Productivity should be a major focal point for virtually every leader, because your team’s output has a direct impact on revenue and cost. Productivity is how much output your team can generate within the resources you have available. The more you can produce with the resources available, the greater the value your team generates. […]
Category: Performance
Avoid Communication Confusion
Words can be interpreted differently by different people, so it’s important as a leader to avoid communication confusion. Leaders who use vague words can be easily misinterpreted. Here are just a few examples: “That employee is always late.” “Sometimes the machine is down.” “We almost never have an issue with that supplier.” The problem […]
Leaders: Document Observations and Issues
There are two main reasons that leaders should document observations, questions and issues: Provide back up for any disciplinary actions. Ensure employee questions and issues get addressed and closed out. It isn’t uncommon for supervisors to rush to the HR department with an employee issue and want to provide disciplinary action only to discover […]
Combating Entitlement
In this edition of Leader Feeder, let’s look at how you can combat a culture of entitlement. What is entitlement? Entitlement can be defined as thinking you deserve something, without having to actually work for it. Working for something (and achieving it) creates a sense of satisfaction; there’s nothing quite like the feeling of […]
Mentoring vs. Coaching
Contrary to popular belief, there’s a difference between coaching and mentoring. And you, as a front line leader, a supervisor or manager, need to know what it is. What does mentoring look like within an organization? Many organizations want to establish a “mentoring” culture so that employees can ask colleagues who have more experience […]