Are you making these disciplinary mistakes? If so, you may be creating a worse situation with your employees. Correcting unacceptable behavior and performance is a part of a leader’s responsibilities. But as a leader, when you don’t do it well, you’ll end up more frustrated than before you started. So, let’s take a look […]
Category: Teamwork
Praise: How to See and Say it
Let’s look at praise: how to see it and how to say it. Every leadership program, including ours, will tell you that positive reinforcement is a good thing. It helps motivate your team and builds on the good things happening in your department. The question for you is how many good things are happening […]
The Importance of Productivity
Productivity should be a major focal point for virtually every leader, because your team’s output has a direct impact on revenue and cost. Productivity is how much output your team can generate within the resources you have available. The more you can produce with the resources available, the greater the value your team generates. […]
Is it Skill or Will?
Is it a matter of skill or is it will? That’s the question you need to ask yourself when a team member isn’t meeting your expectations as a leader. Knowing whether the gap in performance is a skill issue or a motivation problem helps you gain the clarity you need to create the most effective […]
Leaders: Document Observations and Issues
There are two main reasons that leaders should document observations, questions and issues: Provide back up for any disciplinary actions. Ensure employee questions and issues get addressed and closed out. It isn’t uncommon for supervisors to rush to the HR department with an employee issue and want to provide disciplinary action only to discover […]