The culture of your organization will either ensure your long term success or potentially leave your organization vulnerable to external threats. An effective culture leads to innovation, agility, great customer service, higher profit margins and high employee engagement. A weak culture creates and reinforces resistance to change, erratic financial performance, high employee absenteeism and turnover, […]
Category: Top Performance
Faults of a few create punishment for all
Have you ever thought about how many of your policies and procedures exist because a few people broke the rules? In a similar way we all have to endure travel headaches because of the actions of a few individuals. Some policies, procedures and regulations are helpful in establishing expectations. Sometimes we go too far and […]
What is your leadership legacy?
After a number of years of being a manager, supervisor or team leader it can feel as though you have ‘been there and done that.’ With fewer opportunities for promotion, how can you re-energize your enthusiasm for your leadership role? Perhaps it is time to wake up to your higher purpose of being a […]
Success disguised
Your greatest success might be disguised. That was the case for William Wrigley, Jr. You recognize the name from Wrigley chewing gum. What you might not have known is that Wrigley started out as a soap company, using chewing gum as a promotional giveaway inside the box of soap. Perhaps your greatest success is […]
Knowledge Hostage: Should organizations be held hostage by experienced staff?
Is it really worth it to bend over backwards to accommodate an employee who has a ton of knowledge and experience but brings little else to the organization? Over the years I have seen companies label individuals as “untouchable” because of their organizational history. This is despite clear evidence that the person can be destructive […]