Managing Conflict covers the following topics and ideas:

• Recognizing that conflict is necessary and expected when implementing change.
• Understanding that conflict, change and continuous improvement often co-exist.
• Understanding you own conflict style and recognizing that different situations may require a different approach.
• Remaining constructive when dealing with passive or aggressive employees and peers.
• How to mediate conflict between two employees.

What Great Supervisors Know

- yours FREE!

Simply enter in your name and email address and we'll send it right over to you.

Send Me My Copy!