How are you shifting your approach from being directive to being supportive? As a leader, you need to be conscious of how you should be acting in different situations, with different team members. When should you be more directive? When should you be more supportive? Most leaders only use one approach, however there are times […]
Podcast: Leader Feeder
How can you give thanks to your team? As our friends in the United States celebrate their Thanksgiving later this week, I thought it would be great to talk about simply giving thanks to your team. I think we can go further than simply saying thanks. To do this, I would like to share a […]
How can you use the BEER method to deliver corrective feedback? I want to talk about the enticement of using beer to correct unacceptable behavior and performance. Before you get too excited, I am not talking about the frosty beverage that you might use on a warm summer’s day. I am actually talking about a […]
How do you master being self-aware as a leader? When I am asked, “What is it that truly differentiates the average leader from the exceptional one?” Great leaders are self-aware. If you are self-aware, you do not need other people to give you feedback for you to know and to assess how well you are […]
How does writing things down show that you care? Many supervisors embrace the suggestion that we have in our Front Line Leadership Program to circulate proactively amongst the people of their shift, asking if they have what they need for that day’s work. The issue then becomes how good is your memory when people do […]