Read, watch, or both: the following is a transcript of the video above. Accountability means receiving consequences for one’s actions, behaviors, or results. If a team member demonstrates good behaviors and results, front line leaders should offer praise and positive reinforcement. If the results aren’t what they should be, or the pace of work […]
Tag: Communication
Accountability: Pitfalls at the Front Line
Accountability means receiving consequences for one’s actions, behaviors, or results. If a team member demonstrates good behaviors and results, front line leaders should offer praise and positive reinforcement. If the results aren’t what they should be, or the pace of work isn’t where it needs to be, or the behaviors are unacceptable, the leader is […]
To Promote From Within, or Not: That is the Question
Promoting from within is still a good idea, despite many of the pitfalls involved. Most of the people in our training classes report being promoted from within. There are several advantages that come along with it. For instance, they know the work; they have a better understanding of how the company operates, and they already […]
To Promote From Within, or Not: That is the Question
Read, watch, or both: the following is a transcript of the video above. Promoting from within is still a good idea, despite many of the pitfalls involved. Most of the people in our training classes report being promoted from within. There are several advantages that come along with it. For instance, they know the […]
Dealing With Accusations
Read, watch, or both: the following is a transcription of the video above. If you’re a front line supervisor or manager, occasionally someone’s going to make some allegations that might turn out to be totally false and inaccurate. How should you, as a leader, respond when somebody levels an accusation about you? First, let’s […]