Do some of your workers work hard at not working rather than simply doing the work that you’ve assigned? You may have seen this in your working career, where someone makes a significant effort to only do the bare minimum. The following three examples might be hard to believe, but they’re actually true. In […]
Tag: “front line leader”
When Leader Helpfulness Creates Helplessness
As a leader, you’ve probably been made to believe that being helpful is a good thing. And usually, it is. But, did you know that there are instances when helpfulness is a bad thing? It all comes down to accountability. When your team member comes to you and they’ve got a game plan figured out, […]
Great Managers Have These Traits
In the Front Line Leadership course, we ask participants to think back to the best manager or supervisor they’d ever worked for, and then list some of those traits that made the manager so successful. Let’s cover five of the most common attributes that make their way onto the flip chart in the classroom. First […]
Employee Engagement Survey – Now What?
When you ask employees for their feedback through an engagement survey, you’re creating a set of expectations that things are going to change. However, HR and management can sometimes end up overpromising and under delivering, only to look back six months later and say, “Wow, we really didn’t accomplish a lot since we got […]
Employee Engagement Survey – Now What?
When you ask employees for their feedback through an engagement survey, you’re creating a set of expectations that things are going to change. However, HR and management can sometimes end up overpromising and under delivering, only to look back six months later and say, “Wow, we really didn’t accomplish a lot since we got those […]