Rebuilding Broken Trust

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Rebuilding Broken Trust

Rebuilding Broken Trust

 Rebuilding broken trust is essential in order for your team to be motivated to follow your example. If your team can’t trust you, they won’t be motivated to do what you need them to do. Trust will break down when you, as the leader, promise something to a member of your team, and then […]

Embrace Progressive Discipline

Embrace Progressive Discipline

Although difficult, it’s important that every front line leader learns how to embrace progressive discipline as a tool to create behavior change. Before we go any further, let’s make sure we all understand what we mean by progressive discipline. It’s the process of applying increasingly severe consequences when an employee fails to correct a performance […]

Embrace Progressive Discipline

Embrace Progressive Discipline

 Although difficult, it’s important that every front line leader learns how to embrace progressive discipline as a tool to create behavior change. Before we go any further, let’s make sure we all understand what we mean by progressive discipline. It’s the process of applying increasingly severe consequences when an employee fails to correct a […]

Tough Guys Get Hurt Feelings

Tough Guys Get Hurt Feelings

 The tough guys on your team get hurt feelings. Yes, even those tough guys are sensitive on the inside. And when their feelings get hurt, instead of whimpering, they come out swinging, substituting anger for sadness. In the toughest, grittiest work environments, where the work is tough and the workers are just as tough, […]