If you’re a leader in a production or operations role, safety should be your top priority. When leaders emphasize safety, workers know that management cares about them. What is it that motivates unsafe or risky behavior? Usually it involves the worker deciding that productivity and shortcuts will save time, and they think that […]
Category: Change
Avoid Communication Confusion
Words can be interpreted differently by different people, so it’s important as a leader to avoid communication confusion. Leaders who use vague words can be easily misinterpreted. Here are just a few examples: “That employee is always late.” “Sometimes the machine is down.” “We almost never have an issue with that supplier.” The problem […]
Creating a High-Performance Team
A fragmented team rarely creates results. So, how exactly can you create a strong sense of teamwork and collaboration in your team? In one of our workshops, we have people take two minutes to brainstorm all the items they can think of that have a certain attribute or characteristic. We find that people will […]
Leaders: Hands on, or Hands off?
As a leader, is it better to be hands on or hands off with your workgroup? As with many leadership questions, there isn’t always a clear answer between one or the other. One of our clients had us develop their front line leaders because their tendency was to grab a wrench and solve all […]
Handling Turnover and Retention
Let’s discuss how you, as the front line leader, influence the turnover and retention in your department. Turnover is very expensive for leaders and organizations. You need employees to want to come to your place of business to work. You also need them to stay with you, so you can train them and help […]