Words can be interpreted differently by different people, so it’s important as a leader to avoid communication confusion. Leaders who use vague words can be easily misinterpreted. Here are just a few examples: “That employee is always late.” “Sometimes the machine is down.” “We almost never have an issue with that supplier.” The problem […]
Category: Change
Creating a High-Performance Team
A fragmented team rarely creates results. So, how exactly can you create a strong sense of teamwork and collaboration in your team? In one of our workshops, we have people take two minutes to brainstorm all the items they can think of that have a certain attribute or characteristic. We find that people will […]
Leaders: Hands on, or Hands off?
As a leader, is it better to be hands on or hands off with your workgroup? As with many leadership questions, there isn’t always a clear answer between one or the other. One of our clients had us develop their front line leaders because their tendency was to grab a wrench and solve all […]
Handling Turnover and Retention
Let’s discuss how you, as the front line leader, influence the turnover and retention in your department. Turnover is very expensive for leaders and organizations. You need employees to want to come to your place of business to work. You also need them to stay with you, so you can train them and help […]
Smart Manufacturing – Smart Supervisors
Read, watch, or both: the following is a transcript of the above video. As technology accelerates, many producers are embracing smart manufacturing. As enthusiastic as you might be about implementing the new technology, not everyone will feel the same way. Involved in the process will be people such as continuous improvement coordinators, engineering staff, or […]