Taking Action to Increase Accountability Let’s define accountability as having a sense of ownership over your work and receiving consequences for your actions and behaviors. Those consequences can either be positive (praise, promotion, recognition, compensation, more freedom) or the consequences can be negative (correction, discipline, demotion, less freedom.) Accountability is Mutual, Not One-way Mutual accountability […]
Category: Change
Want a great culture? Focus on these three things
The culture of your organization will either ensure your long term success or potentially leave your organization vulnerable to external threats. An effective culture leads to innovation, agility, great customer service, higher profit margins and high employee engagement. A weak culture creates and reinforces resistance to change, erratic financial performance, high employee absenteeism and turnover, […]
Caught in the Chaos?
A manager or supervisor’s job should be easier. After all, as long as you have the right people, the right materials, the right information and the right equipment, everything goes smoothly. For most of us this fairy tale scenario only happens on occasion. The rest of the time we are scrambling because one or two […]
Misdirected by metrics?
You’ve likely heard the expression, “What get’s measured, gets managed.” And yet, if you pay attention to the wrong metrics or measurements, it can distract both management and employees from desired behaviors. Metrics provide management with the key information needed to make decisions and assess performance in the business. Paying attention to the wrong metrics or […]
Evolution or Extinction?
During our vacation this summer we spent a few days in Chicago and spent one of our days at The Field Museum. As we walked through a great exhibit on evolution a couple of quotations caught my eye along with a couple of observations of how successful species who are better at adapting to their […]