Want to stop losing employees? Consider creating a positive “hope slope” in your department. Employees don’t make the decision to leave your company, or stay, based on whether the environment is terrible or awesome. They make the decision based on whether things are getting better or getting worse. Your job as the leader is to give employees hope that […]
Category: Conflict
Successful Shift Startup Meetings
You, as a front line leader, need to know how to conduct successful shift startup meetings to start your team’s day off right. Many leaders will conduct a short, five-minute meeting to start the shift. Sometimes it’s called a toolbox meeting or a tailboard meeting. It’s designed to be a standup gathering of your […]
Create a Thriving Subculture
Even if the rest of your organization has somewhat of a dysfunctional culture, your own department’s subculture can thrive. Think about the various departments in your organization. Would you say that all of them have the same culture? Or does each department, shift, or location have its own unique subculture? Most people report that […]
Avoid Communication Confusion
Words can be interpreted differently by different people, so it’s important as a leader to avoid communication confusion. Leaders who use vague words can be easily misinterpreted. Here are just a few examples: “That employee is always late.” “Sometimes the machine is down.” “We almost never have an issue with that supplier.” The problem […]
Leaders: Document Observations and Issues
There are two main reasons that leaders should document observations, questions and issues: Provide back up for any disciplinary actions. Ensure employee questions and issues get addressed and closed out. It isn’t uncommon for supervisors to rush to the HR department with an employee issue and want to provide disciplinary action only to discover […]