As you might imagine, as a paid expert on communication and leadership, I get some well earned ribbing at home from my wife Robin because of my poor listening skills as a husband and father. Once I made the comment that she just didn’t pay me as well as my client’s did for me to […]
Category: Employee Engagement
From Doer to Leader
When a great employee becomes a team leader, supervisor or manager, the transition isn’t always smooth. This week we examine some of the challenges and advice for moving from doer to leader. Great workers can become mediocre leaders if they don’t acknowledge that some of the characteristics of being a great worker can work […]
Independence Day at Work?
With the July 4th Independence Day in the USA and July 1st Canada Day holidays happening in the next week, let’s see what role independence has on employee motivation. This week we celebrate independence in North America. How much independence is there to celebrate in your workplace? A friend sent me the link […]
Massacre of Morale: How to Diagnose and Repair a Rapid Decline in Morale and Attitude
It caught me by surprise to see a dramatic change in morale and attitude with a client I have worked with on a number of occasions. When I last met with them in early 2008, everything was very positive and productive. Then, just recently I came back in to do a refresher session and was […]
Leadership – The Missing Ingredient Needed in Process Improvement
Why is it that most process improvement initiatives never quite pan out as advertised? Whether it is Lean, Six Sigma, Continuous Improvement, ISO/TS 9000 – the end results often fall far short of the promise and potential. There is a crucial ingredient missing – Leadership. We’ll explore that more below. — Last week we ran […]