It’s not what you say, it’s how you say it. Most leaders underestimate how truly powerful this piece of advice can be. As a front line leader, supervisor or manager, how you say things to your team will impact their motivation, engagement and performance. One of the classic ways leaders mess up the tone […]
Category: Teamwork
Handling Turnover and Retention
Let’s discuss how you, as the front line leader, influence the turnover and retention in your department. Turnover is very expensive for leaders and organizations. You need employees to want to come to your place of business to work. You also need them to stay with you, so you can train them and help […]
What To Do When You Disagree With Management
As a front line supervisor or manager, you might find yourself in this predicament: you’ve been told by the management team to take a certain message down to your team, but you disagree with it. You’re not buying in personally. How can you handle this? Ask for more clarification. Maybe you don’t understand the background […]
Creating A High Performance Team
Think about some of the teams you either lead or belong to. Do some of those teams have a better feeling than other teams? Do the teams that feel better tend to perform better and generate better results? Most people say that teams tend to perform better when the team members feel good about being […]
How to Avoid Micromanaging
No one likes being micromanaged but many people report being micromanaged. So how do you, as a leader, ensure your team achieves the desired results without having to supervise every little detail? Read, watch, or both: the following a transcript of the video. If you’ve ever gone on a road trip with young children, you’ve […]