Is it Skill or Will?

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Is it Skill or Will?

Is it Skill or Will?

 Is it a matter of skill or is it will? That’s the question you need to ask yourself when a team member isn’t meeting your expectations as a leader. Knowing whether the gap in performance is a skill issue or a motivation problem helps you gain the clarity you need to create the most effective […]

Leaders: Watch Your Tone

Leaders: Watch Your Tone

 It’s not what you say, it’s how you say it. Most leaders underestimate how truly powerful this piece of advice can be. As a front line leader, supervisor or manager, how you say things to your team will impact their motivation, engagement and performance. One of the classic ways leaders mess up the tone […]

New Supervisors: Technically Competent but not Leadership Competent

New Supervisors: Technically Competent but not Leadership Competent

The vast majority of new front line supervisors are promoted from within based on their technical skills. They quickly learn that it’s the people dynamic that can be the most frustrating and stressful. One study revealed that most leaders are on the job for 13 years before they get access to leadership training. Learning through […]

Missed Opportunity to Motivate with Metrics

Missed Opportunity to Motivate with Metrics

How did one client boost output on one of their production lines? Simple, it began with the question, “At what speed is this machine designed to run?” The answer was surprising – the machine was running at 30% less than it could have been running. There can be some good reasons to run a machine […]