How did one client boost output on one of their production lines? Simple, it began with the question, “At what speed is this machine designed to run?” The answer was surprising – the machine was running at 30% less than it could have been running. There can be some good reasons to run a machine […]
Category: Top Performance
Open Issue Irritation
Open Issue Irritation As you move towards building a more constructive and engaging culture, one area that can positively impact employee engagement is how well the supervisors and managers identify, record, implement and close-out employee suggestions, issues, questions and concerns. Also, if too many issues and concerns drag on and on, it can open the […]
Mistakes of Managing to the Metrics
You’ve likely heard the expression, “What gets measured, gets managed.” And companies have improved their capability to measure dozens, or sometimes hundreds of data points that reflect how the business is performing. Unfortunately, managers are falling into the trap of “teaching to the test” which means that they harp on the metrics without coaching the […]
Want a great culture? Focus on these three things
The culture of your organization will either ensure your long term success or potentially leave your organization vulnerable to external threats. An effective culture leads to innovation, agility, great customer service, higher profit margins and high employee engagement. A weak culture creates and reinforces resistance to change, erratic financial performance, high employee absenteeism and turnover, […]
Faults of a few create punishment for all
Have you ever thought about how many of your policies and procedures exist because a few people broke the rules? In a similar way we all have to endure travel headaches because of the actions of a few individuals. Some policies, procedures and regulations are helpful in establishing expectations. Sometimes we go too far and […]